Not receiving submission

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    Asked on November 30, 2021 at 10:25 AM

    Hello, currently, I am not receiving all form submissions. Oddly I am only receiving certain submission. Please help me.

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    Answered on November 30, 2021 at 11:11 AM


    We apologize for any inconvenience. May we know how are you not receiving submissions on your form? I have cloned your form and made some test submissions and all test submissions were posted successfully.

    Is your form embedded in a website? If yes, can you please provide us with the URL of the site?

    I've cleared your form cache. Can you make a test submission on your form and see if it will go through?

    Looking forward to your reply.