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cpaucarAsked on November 30, 2021 at 11:04 AM
Hi,
This form went over quota due to me not realizing the MB limitation for a free account. I cleared out a lot of the files on the form but it is still showing an over quota feature when my applicants go in. Could you let me know how to fix this? I have tried to clear cach the form on my own and my applicants still receive the same error!
Page URL: https://form.jotform.com/213267416058153 -
Girish JotForm SupportReplied on November 30, 2021 at 12:25 PM
Please delete the submissions from the Trashed entries section in your form submission page:
Please also review the submissions for the form https://www.jotform.com/form/213267416058153 as the uploads in that form are contributing to most of the space.
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cpaucarReplied on December 1, 2021 at 1:47 AM
Hi I did this and cleared submission and my form is still showing as over quota even though the table is cleared. Could you please help me get my form working?
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Menerva_BReplied on December 1, 2021 at 2:24 AM
Hi,
Can you please provide us with more details? Kindly please share also the form you're having issues with.
We will wait for your response.