How can comments on a denied request show on the email to the person who submitted?

Hello,

A request was denied and had a comment on reason but it did not show on the email. Any reason why that is?

Hello,

Thank you for reaching out.

Could you please give us a link to the form having the issue with the approval system?

Best regards

Sure-

this is the link: https://form.jotform.com/212305977454056

The form came in for Eric Sepulveda. It was denied on behalf of Aimee Miralles and the comment with it did not show to the person who submitted it.

@bribeiro

Thank you for following up.

If you would like to add approver comments to the email sent when a person has their form denied, you can add this in the Email Settings. I have illustrated how to do so in the screen capture below.

I hope this can be helpful, please let me know if you have additional questions!

Super helpful! thank you