The image I've added isn't loading

  • Profile Image
    dahnyd
    Asked on November 30, 2021 at 12:22 PM

    The image I added to the jotform will not load.

  • Profile Image
    Rose_A
    Answered on November 30, 2021 at 02:15 PM

    Hi @dahnyd,

    In order for us to better help and understand your issue, can you please provide us with the form URL so we can replicate the issue on our end? Is there any error message?

    Can you also send us a screenshot of the error?

    Guide here: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    We will wait for your response.

    Thanks,

    Rose

  • Profile Image
    dahnyd
    Answered on November 30, 2021 at 03:00 PM
    This is the screen I get when I try to open the image
    https://www.jotform.com/uploads/benbainbridge666/92976861557274/5141007998818225238/inbound5114115508458707934.jpg
    ...
  • Profile Image
    Samuel_Ray
    Answered on November 30, 2021 at 05:22 PM

    Hi there,

    Is this a submission for a form?

    Can you give us the actual form's link so we can check? And where are you trying to view this upload from? The submission table?

    You can use this as a guide: Where to Find My Form URL?

    Looking forward to your reply. Thank you!