I'm unable to access my account...

  • Garth Reeves
    Asked on November 30, 2021 at 1:46 PM

    I just noticed that my form was showing up as unavailable when people would visit my site and click the link. I have made several attempts to gain access to my account, but now it says that it is suspended. Please advise.


    Also, I'm unable to login so please do not make this inquiry public.


    Thank you.

    Jotform Thread 3553580 Screenshot
  • Karl_B
    Replied on November 30, 2021 at 3:57 PM

    @Garth Reeves

    Thank you for contacting JotForm Support!
    Our Security System detects that one of your forms gathers information which is neglecting the rules, the reason why your account got suspended.

    I already reactivated your account, Kindly check your forms to avoid suspending your account again.

    For further concerns, please don't hesitate to post your question on our Support Forum


    Thanks,
    ken