download fillable PDF form not working

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    Zuzinec
    Asked on November 30, 2021 at 02:39 PM

    Like title says, I am trying to download a fillable PDF form of one of my current forms, and I am able to click the download button, but nothing happens. Can you please look into this?

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    Ariel_P
    Answered on November 30, 2021 at 05:56 PM

    Greetings,

    I've created a fresh form and was able to reproduce the issue.

    I was able to fix it on my end by deleting the old PDF Form (from the PDF Editor)...

    1638312659_61a6aad30df94_

    and creating a new one.

    1638312711_61a6ab07465c7_

    Give it a try and let us know how it goes.

    If you need further assistance, please share the URL of the form you're working on for us to better assist you. You can also send us screenshots of the console log if it shows any errors.

    Should you have any further inquiries, we will be more than happy to help.

    Related guide: How to Create a PDF Form