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    "enable special pricing" has a strike through it and cannot enable when adding it twice

    Asked by Mark Targett on March 31, 2014 at 10:24 AM

    "enable special pricing" has a strike through it and i cannot enable.



    This is a re-post of a comment on Create Sub-Products Based on a Product Option

    special pricing and
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    JotForm Support

    Answered by EltonCris on March 31, 2014 at 11:27 AM

    Hi Mark,

    May I know what payment tool you're using? It seems working on Paypal as of checking. Special pricing isn't crashed out and it's clickable.

    Please try to clear your browser's cache and check it again.

    Let us know if the issue still persists. Thanks!

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    Answered by voiceus on March 31, 2014 at 12:00 PM
    We are using Stripe.
    We have special pricing on one option, but it doesn't let us add an
    additional one.
    Sent from my iPad 3
    On Mar 31, 2014, at 11:27 AM, JotForm Support Forum
    wrote:
    New response received
    A new response has been received:
    [image: JotForm]
    Answered by * EltonCris *
    Hi Mark,
    May I know what payment tool you're using? It seems working on Paypal as of
    checking. Special pricing isn't crashed out and it's clickable.
    Please try to clear your browser's cache and check it again.
    Let us know if the issue still persists. Thanks!
    View this thread on JotForm Support
    Forum
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    ...
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    JotForm Support

    Answered by EltonCris on March 31, 2014 at 12:39 PM

    @voiceus 

    Thanks for the clarification. I have now raised this to our developers for further checking. They will respond to your here once they read this.

    Regards!

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    JotForm Support

    Answered by NeilVicente on April 02, 2014 at 03:03 AM

    Special pricing can only be added to ONE option per product.

    You will have to create multiple products for each option if you want to achieve a matrix-like pricing.

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    Answered by allen7design on September 11, 2014 at 02:39 PM

    Does anyone know how this works? I would appreciate very much a good answer.

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    JotForm Support

    Answered by david on September 11, 2014 at 04:44 PM

    Hi,

    As my colleague stated previously, you can only add special pricing to one option per product.  If you have a question about a specific form and how to get something set up, please create a new thread and we will be happy to help.

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    Answered by tomorrownight on January 22, 2016 at 08:46 AM

    this should totally be a thing - i dont understand why it doesnt work straight up for both options on the products?

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    JotForm Support

    Answered by Boris on January 22, 2016 at 11:22 AM

    We are sorry for the inconvenience, but due to the technical way that sub products and their special pricing are implemented, it is only possible to have special pricing on one product option.

    As indicated above by our developer, if you need to use special pricing on multiple options, please use multiple products instead - and set up one special pricing on each of the products.

    If you run into any snags or need assistance in setting it up, please open a new support thread, and we will be happy to help.