The data export doesn't contain all responses

  • solostove
    Asked on November 30, 2021 at 6:04 PM

    I exported Post Purchase Survey data in the settings data export option and it does not include all results.

  • Lorenz JotForm Support
    Replied on November 30, 2021 at 10:21 PM

    Hi there,

    Could you please try making another export request and see if the issue still persists? Kindly please make sure that you have all the data categories checked that you want to receive.

    1638328823 61a6e9f7dc73f Jotform · My A Screenshot 10

    If the issue persists, please let us know.