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noldsAsked on March 31, 2014 at 10:57 AM
This form has been working perfectly well for quite a while. Now all of a sudden the lower half is missing?
Chrome brower.
I see that this problem has happened before - but don't really understand about css and iframes - plus this only just started happening...
Any help appreciated!
Nicole
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CarinaReplied on March 31, 2014 at 11:43 AM
I could experience the same in Chrome and in FireFox.
Jotform is constantly updating, so perhaps it was one of our latest updates that created this situation. I suggest that you try to embed your form again, specially using the iFrame method, as it is the most stable method available:
Let us know if the problem persists.
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noldsReplied on March 31, 2014 at 11:57 AM
Tried the iFrame method - still no form and in fact now the screen is blank.
I'm on a Wordpress site (not hosted by Wordpress) - using a theme.
Anything else I can try?
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noldsReplied on March 31, 2014 at 1:55 PM
Forgot to say thanks for you support!
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noldsReplied on March 31, 2014 at 4:31 PM
I think I fixed this using the Source code instead of iFrame. Tx
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David JotForm Support ManagerReplied on March 31, 2014 at 5:28 PM
Glad to know you sorted it out, if you have other question, let us know we will be glad to assist you.