Lower half of blue envelope form cut off

  • nolds
    Asked on March 31, 2014 at 10:57 AM

    This form has been working perfectly well for quite a while. Now all of a sudden the lower half is missing?

    Chrome brower.

    I see that this problem has happened before - but don't really understand about css and iframes - plus this only just started happening...

     

    Any help appreciated!

     

    Nicole

  • Carina
    Replied on March 31, 2014 at 11:43 AM

    I could experience the same in Chrome and in FireFox.

    Jotform is constantly updating, so perhaps it was one of our latest updates that created this situation. I suggest that you try to embed your form again, specially using the iFrame method, as it is the most stable method available:

    Lower half of blue envelope form cut off Image 1 Screenshot 20

    Let us know if the problem persists.

  • nolds
    Replied on March 31, 2014 at 11:57 AM

    Tried the iFrame method - still no form and in fact now the screen is blank.

    I'm on a Wordpress site (not hosted by Wordpress) - using a theme. 

    Anything else I can try?

  • nolds
    Replied on March 31, 2014 at 1:55 PM

    Forgot to say thanks for you support!

  • nolds
    Replied on March 31, 2014 at 4:31 PM

    I think I fixed this using the Source code instead of iFrame. Tx

  • David JotForm Support Manager
    Replied on March 31, 2014 at 5:28 PM

    Glad to know you sorted it out, if you have other question, let us know we will be glad to assist you.