Google Spreadsheets Integration Not Working

  • bjallen13
    Asked on March 31, 2014 at 1:22 PM

    I assume there is a problem with my form:

     

    http://www.jotformpro.com/form/33220722013941

     

    Any insights? 

     

    Thanks!

    Page URL: http://www.jotformpro.com/form/33220722013941
  • David JotForm Support Manager
    Replied on March 31, 2014 at 2:06 PM

    Hi, I just tested the spreadsheet integrations, and it is working fine:

    Google Spreadsheets Integration Not Working Image 1 Screenshot 30

    You may remove the integration, and integrate it back to your form.

    Google Spreadsheets Integration Not Working Image 2 Screenshot 41

    If there were previous submissions they will be updated. Let us know if that solved the issue.

  • bjallen13
    Replied on March 31, 2014 at 10:11 PM

    Wow.  Now I am even more confused.  I am not seeing that spreadsheet anywhere.   I the integrated spreadsheet linked in my account gives me takes me to another sheet.   The two entries in there were manually copied and pasted. The submissions report ONLY shows what I have submitted in the past week as well.   

     

    I have screen shots showing my sheet and the integration.

  • bjallen13
    Replied on March 31, 2014 at 10:20 PM

    Thanks!
    Blair
    Date: Mon, 31 Mar 2014 14:06:10 -0400
    To: bjallen13@hotmail.com
    Subject: Re: Google Spreadsheets Integration Not Working
    ...
  • Ashwin JotForm Support
    Replied on April 1, 2014 at 4:01 AM

    Hello Blair,

    Please be noted that every time you integrate your form with google spreadsheet, a new google spreadsheet will created in your account. 
    Please confirm if reintegrating your form with google spreadsheet has solved your issue and new submissions are being copied to your spreadsheet. 
    Do get back to us if the issue persists.
    Thank you!
  • bjallen13
    Replied on April 1, 2014 at 5:20 PM
    Yes I did that already and this is the result I got.
    Thanks!
    Blair
    Date: Tue, 1 Apr 2014 04:01:10 -0400
    To: bjallen13@hotmail.com
    Subject: Re: Google Spreadsheets Integration Not Working
    ...