Problem with sharing via Template

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    johncarrollchristmas
    Asked on December 01, 2021 at 11:16 AM

    I created a form in one account and want to now create the same form (so I can change the year for the application process) in another account. For some reason, when I try to share the template, it says it has been successfully shared but when searching for it in Templates, it can not be found. This has worked before with a different form so I'm not sure what the problem is. The form is enabled, the privacy is set to public. Not sure what else to check.

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    Zahra_S
    Answered on December 01, 2021 at 11:45 AM

    Hi There,

    Thank you for reaching out to us.

    You can check this guide in sharing a form in the Form Template Gallery.

    Guide:https://www.jotform.com/help/157-Sharing-a-Form-in-the-Form-Templates-Gallery

    You could also let your forms be duplicated/cloned.

    Here is a guide:How-to-Clone-an-Existing-Form-from-Your-Account

    Please give it a try and let us know if you have further questions.