Can I upgrade mid month if I hit buy payment submission cap?

  • laurakensil
    Asked on December 1, 2021 at 11:36 AM

    If I upgrade to the bronze level now but end up getting more than 100 payment submissions on my forms, can I upgrade to solve mid-month at a pro-rated rate?

  • Michal_S Jotform Support
    Replied on December 1, 2021 at 12:05 PM

    Hello!

    Yes, when you upgrade to a higher plan while you're already on a paid plan, the price for the higher plan will be reduced by the value of the remaining days on your current plan.

    Let us know if you require any further assistance,

    Thank you!