What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can our monthly payment be made by credit card? Or does it have to be through our PayPal account?

    Asked by cabanaclubsouth on March 31, 2014 at 03:00 PM
    credit card paypal account
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    JotForm Support

    Answered by Mike_T on March 31, 2014 at 04:39 PM

    Thank you for contacting us.

    We do have a Credit Card subscription option, but you will need to re-subscribe to be able to use that payment method.

    If you would like to proceed, you will need to cancel your PayPal subscription first:

    1. Log into your PayPal account.
    2. Find the latest payment you made to us.
    3. Click on your subscription number.
    4. Click on "Cancel Subscription" button.

    Then, upgrade your account using Credit Card details once the PayPal subscription time expired.

    Please feel free to contact us if you need any further assistance on this.