Am I able to collect a tip via our purchase form

  • parisiancorner
    Asked on December 1, 2021 at 1:02 PM

    I am wondering if there is a way for customers to leave a tip when they checkout via our purchase form we have created. I attached the link below.

  • Dragana JotForm Support
    Replied on December 1, 2021 at 2:10 PM

    Hello!

    Thank you for contacting support.

    The feature is not yet available as part of our payment integrations. There are two ways on how you can collect Gratuity/Tip from your customers:

    1. You can add a new product and put "Tip" as a description. However, the amount is fixed:

    1638385691 61a7c81bb1bc2  Screenshot 10

    2. Or you will need to remove the Payment Integration product list and instead:

    1. Create your products using regular Dropdown or Multiple Choice fields.

    2. Assign calculation values for each product; the value should be the price of the product.

    How-to-Assign-Calculation-Value

    3. Add a form calculation widget that will calculate the total of the selected products.

    How-to-Perform-Form-Calculation-Using-a-Widget

    4. Add a number field that will hold the user's input for Tip amount.

    5. Add another form calculation field that will sum up the product cost and the tip.

    6. Lastly, you can then pass this total into your Square payment field.

    How-to-Pass-a-Calculation-to-a-Payment-Field


    Please check and let us know if you have further questions.

    Thank you!