Submission confirmation email to attendees

Hello,

People have been signing up on the Jotform and it is running smoothly now. Thanks for your help in the past to get to this point.

The new issue is I can not tell if recipients are getting their confirmation emails. If I set up the email correctly, upon submission the person would get an email that contained their information and the date they had picked.

One person signed on for the wrong date but only referenced a reminder email that was sent from a google doc, separate from Jotform.

He did not reference the jotform auto-email confirming his information and choice once he hit the submit button on Jotform.

He seems to have only received an email from our secondary, unconnected to Jotform, source which caused us to check the date.

Hello,

Thank you for contacting us!

I've checked your form and the autoresponder email that you have is correctly configured so the email should be sent to them. I also cloned your form and made a test submission which I did receive the confirmation email.

If you wanted to check your mail log to confirm if the emails are being sent you can follow the guide below.

How to View All Your Form Email History

I hope this helps.

Let us know if you have any questions.

Thank you this was so helpful!