Significant Delay

We are experiencing a significant delay when trying to edit forms. Is there something that can be done about this?

@mhshomehealth

Thank you for contacting JotForm Support!
I apologize for the inconvenience, but in order to provide you with the right and accurate solutions and to check where the error/issue is coming from I just need to gather some information first from you. and ask you to do some troubleshooting on your end.

► What device are you using to edit your form/s (Computer/Laptop/Cellphone)
► What browser are you using? (Chrome/FireFox/M.Edge/etc.)
► For Cellphone users, are you using JotForm App or Jotform form website
► Did you try to reboot your device/s?
► Can you Clear your Cache and Cookies
guide reference:
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
► Is there any error message you're encountering?
► Can you share with us some screen capture of your screen
guide reference:
https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
► Is it only affecting specific Form or Affecting your whole account

I'll wait for your response




ken,