What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am just trying out JotForm. Just to confirm with the free version you can receive up to 100 completed submissons per month or is it 100 in total?

    Asked by JimKwon on March 31, 2014 at 06:54 PM

    With the paid version you can receive more than 100 per month.

    If a client fills out a mortgage application with very confidential information how secure is this site compared to that of what a bank would use?

     

    Thanks

    JotForm confirm site thanks
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    JotForm Support

    Answered by abajan on March 31, 2014 at 08:55 PM

    Thanks for asking. It's 100 submissions per month. So, at the start of each month you are allowed 100 new submissions. More info is available in the following threads:

    Please define what "Monthly Submissions" are considered to be

    Is the limit of the submission (100 submissions for free account) accumulative regardless of the the deletion of old submissions?

    Regarding security of submission data, I think my colleague ashwin_d's reply to a similar query by another client is quite explanatory. However, if you need any elaboration, please let us know.


    Thanks

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    Answered by JimKwon on April 02, 2014 at 02:10 AM
    Thanks and it states you can use 10 SLL forms for free and is that 10 per month or 10 in total?

    What is SLL? I created an application and copied the link into my website, is that what SLL is?

    There is the option to check “secure form”, what is the difference between ticking and not ticking the box?

    Thanks

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    JotForm Support

    Answered by ashwin_d on April 02, 2014 at 05:08 AM

    Hello JimKwon,

    Yes you can receive up to 100 non secure, 10 SSL and 10 payment submission per month. Please be noted that if any of the above submission limits are reached, all your forms will be disabled. 

    SSL: SSL submissions used to secure the data transfer between the form and servers. These data transfers are encrypted and are useful if your forms contain sensitive information such as credit card, payment or other information which needs to be secured. 

    If you check the "Secure Form", you will see that the form url will change to https. If the "Secure Form" checkbox is not checked, your form will not have the secure URL. The following guide should help you: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Hope this helps.

    Do get back to if you have any questions.

    Thank you!

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    Answered by JimKwon on April 08, 2014 at 01:00 PM
    Thank you for your timely responses!
    Is there a plan where I can pay per each use AFTER 10 SLL submissions? I don’t think I will exceed 10 SSL any month but just checking out options.

    Jimmy



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    JotForm Support

    Answered by Mike_T on April 08, 2014 at 02:47 PM

    As of now, we do not have such an option, but you can upgrade/downgrade at any time. For example, if you exceed the quota you can upgrade for one month, and then get back to the Free plan.

    Thank you.

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    Answered by JimKwon on April 08, 2014 at 03:40 PM
    Thanks Mike!
    Sent from my iPad
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