Password not working.

  • Barbara Parent
    Asked on December 1, 2021 at 9:03 PM

    Password not working. Said it wasn’t valid. I have the code
    numbers but don’t know
    where to put them

    Page URL: https://www.jotform.com/help/579-how-to-password-protect-a-form/
  • Lorenz JotForm Support
    Replied on December 1, 2021 at 10:35 PM

    Hi there,

    To clarify, you already have the password configured on your form, right? However, it just doesn't work when accessing the form? Can you please confirm?

    Also, please share with us the form in question so we can check.

    We will wait for your response.