I get error message that multiple submissions are disabled for this form.

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    Asked on March 31, 2014 at 11:05 PM


    using a form with dropbox integration for visitors to upload their files, but despite me allowing multiple files, i have an error saying it's disabled

    thanks for helping!


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    Answered on April 01, 2014 at 05:17 AM

    Hello Antoine,

    The error message you are seeing is not related to your upload field. Upon checking your form, I found that you have set your "Form Limits" to accept only "Unique Submission". Please check the screenshot below:

    As you have set your form to accept unique submissions as loose check that is the reason you must not be able to send multiple submissions from the same computer.

    Please change the "Unique Submission" to "No Check" and that should solve your problem. The following guide should help you understand unique submissions :  https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered on April 01, 2014 at 01:11 PM

    Great, it works now! thanks a lot