What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot login or get my password reset...

    Asked by Joshua on July 25, 2011 at 11:40 AM

    I get emails at design@flyerguys.net with the files attached etc.. but I want to log into my account I have tried every name and email I have and not one is show up as a registered email.

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    JotForm Support

    Answered by mliz on July 25, 2011 at 11:54 AM

    Hi Joshua,

    I searched for a registere account associated with the email address
    design@flyerguys.net from our member database. The results showed
    that it is associated to a guest account. Forms created under a guest
    account are not kept for long since they rely on browser cookies.
    If you wish to get the forms created under a guest account and login
    to JotForm you will need to be a register user. Once you visit JotForm
    you should see something like this on the left side:

    Just create an account and use your own email address. Your guest account will be merged with this new account.

    Hope this helps.