- GDMPAsked on July 25, 2011 at 12:40 PM
How do I downgrade my account to free and how can I see what credit card is being charged for my account?
- JotForm SupportmlizAnswered on July 25, 2011 at 12:46 PM
Your JotForm subscription is paid using Credit Card which is handled by Plimus.
To downgrade the account please login to JotForm then click on Account Settings
from the bottom of the page. The Account Settings will show you a 'Cancel' button
click on this button and you will be redirected to Plimus website.
Your Plimus username is a long string of numbers from the original
plimus email you received when you paid for JotForm.
If you forgot the password you may visit the link below and enter the email
address used upon sign up.
Once you are logged in to Plimus you should see what card is used for
Your account will stay Premium until the time you have paid for expires
Thanks for using JotForm.