How Can I reply to a notification email

  • Profile Image
    Netcontact
    Asked on April 01, 2014 at 11:43 AM

    Hi,

    Please see screencast on how to reply to a notification email.

    http://screencast.com/t/hWXi82m9Uh3

    Thanks

  • Profile Image
    ashwin_d
    Answered on April 01, 2014 at 12:38 PM

    Hello Netcontact,

    I am not sure if I have understood your question correctly. 

    Do you want to change the "Sender Email" to the email address of the person who submitted your form?

    Unfortunately it is not possible to change the "Sender Email" address to an email field of your form. You can set the "Reply-To" field to show the email address of the person who submitted the form. When you receive submission emails, you will see that the "From" field is whatever you have selected but if you reply to that email it till be sent to the person who submitted the form. Please check the screenshot below:

     

    There a another alternative to achieve your requirement. You may also like to check the following guide : https://www.jotform.com/help/258-How-to-receive-your-email-notifications-as-if-your-form-submitter-sent-them

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!