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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form dissapeard.

    Asked by Helgahimerphotography on April 01, 2014 at 02:27 PM

    Hi,

     

    I was just wondering if you could help me recover my form? Its still on my website and people can fill it out from the link I provide, however its not showing up in my JotForm account, and the completed forms not there either.

    Why is that happening?

    Thank you,

    Helga

    Page URL:
    http://www.helgaphotography.com/session-details/about-the-session/sess<br/>ion-info/sign-up-form/

    JotForm fill jotform account forms not there
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 01, 2014 at 04:17 PM

    Hi Helga,

    The form on your page is in your account "Helgahimerphotography" as of checking. Please relogin from Jotform and go to My Forms page to view the form.

    Thanks!

  • Profile Image

    Answered by Helgahimerphotography on April 01, 2014 at 04:40 PM
    No, its not there. I checked its all blank.
    *Helga Himer Firla, *
    *Helga Himer Photographywww.helgaphotography.com
    780-271-5468*
    ...
  • Profile Image

    Answered by Cesar on April 01, 2014 at 06:17 PM

    Please try clearing your browser's cache and re-log in to your jotform account. Do let us know if the issue persists. Thank you.