can you provide with ip adresses as well so we can see where the e-mail is from

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    Asked on July 25, 2011 at 01:56 PM
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    Answered on July 25, 2011 at 02:58 PM

    Hi supremellipse

    Thanks for asking. You can view the IP address of any submission by doing the following:

    1. Login to your JotForm account and go to the My Forms page

    2. Click the form in question and then the Submissions button

    3. When the Submissions page loads, click the Preferences icon (the small gear under the Delete button) and check IP:

    To get the IP Address to Appear in Email Alerts

    1. With the form loaded in the form builder, click the Setup & Embed tab and then Email Alerts

    2. Click the notification or autoresponder in which you wish the user's IP address to be displayed

    3. Click the position in the message where you want the IP address to be shown

    4. In the floating menu on the right, click IP to insert the IP address tag or just type {ip} at the insertion point

    5. Click Finish and save the form

    If you need additional assistance with this or any other aspect of our product, please feel free to post the query on the forum. Our team will be glad to assist you where we can.

    ~ Wayne