Unable to upload files to our form

  • Profile Image
    Asked on April 01, 2014 at 02:59 PM

    may client can't sobmit upload files

    Upload Error
    File could not be uploaded for some reason.

    Please go back and fix the problem(s)
  • Profile Image
    Answered on April 01, 2014 at 05:03 PM

    Thank you for contacting us.

    The issue is most probably related to enabled FTP integration on your form. Please go to the form Submissions page and disable the 'Send Uploads to FTP' option or re-configure it.

    Also, your first upload field is configured to accept PDF files and Validate Images at the same time. I think that the 'Validate Image' option needs to be disabled.

    Please give it a try and let us know if you need any further assistance.