- moldexAsked on April 01, 2014 at 03:33 PM
Having trouble exporting a 4000+ submission to excel, my other forms exported with no problems.
Each time I attempt to download it, it comes up as corrupted/attempt to repair which does not work well at all.
Need an idea on how I should attempt to solve this when I'm not having problem with forms less than 4000.
- moldexAnswered on April 01, 2014 at 04:04 PM
Ive mangaged to partially extract some submissions, but I am still getting corruppted excel files for years 2012-2011
- moldexAnswered on April 01, 2014 at 04:35 PM
Why are you guys ignoring this? I see JotForm answering other peoples question and helping but no help here?
- JotForm Support ManagerJeanetteAnswered on April 01, 2014 at 06:13 PM
We have not ignored you, we handle threads in the same order they came in. So now is your turn =)
I tried to download 2012-01-01 to 2012-07-31 and I did it with no problem. Please try in shorter time frames (say 4 months) .
We can also send the info in batches directly to your email address