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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having trouble exporting to excel, 4000+ submissions!

    Asked by moldex on April 01, 2014 at 03:33 PM

    Hi Guys,


    Having trouble exporting a 4000+ submission to excel, my other forms exported with no problems.

    Each time I attempt to download it, it comes up as corrupted/attempt to repair which does not work well at all.


    Need an idea on how I should attempt to solve this when I'm not having problem with forms less than 4000.




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    Answered by moldex on April 01, 2014 at 04:04 PM



    Ive mangaged to partially extract some submissions, but I am still getting corruppted excel files for years 2012-2011


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    Answered by moldex on April 01, 2014 at 04:35 PM

    Why are you guys ignoring this? I see JotForm answering other peoples question and helping but no help here?

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    JotForm Support Manager

    Answered by Jeanette on April 01, 2014 at 06:13 PM

    We have not ignored you, we handle threads in the same order they came in. So now is your turn  =)

    I tried to download 2012-01-01  to 2012-07-31 and I did it with no problem. Please try in shorter time frames (say 4 months) .

    We can also send the info in batches directly to your email address