Having trouble exporting to excel, 4000+ submissions!

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    moldex
    Asked on April 01, 2014 at 03:33 PM

    Hi Guys,

     

    Having trouble exporting a 4000+ submission to excel, my other forms exported with no problems.

    Each time I attempt to download it, it comes up as corrupted/attempt to repair which does not work well at all.

     

    Need an idea on how I should attempt to solve this when I'm not having problem with forms less than 4000.

     

    Thanks!

     

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    moldex
    Answered on April 01, 2014 at 04:04 PM

    Anybody? 

     

    Ive mangaged to partially extract some submissions, but I am still getting corruppted excel files for years 2012-2011

     

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    moldex
    Answered on April 01, 2014 at 04:35 PM

    Why are you guys ignoring this? I see JotForm answering other peoples question and helping but no help here?

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    Jeanette
    Answered on April 01, 2014 at 06:13 PM

    We have not ignored you, we handle threads in the same order they came in. So now is your turn  =)

    I tried to download 2012-01-01  to 2012-07-31 and I did it with no problem. Please try in shorter time frames (say 4 months) .

    We can also send the info in batches directly to your email address