What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I import 4000+ submissions into Excel without file corruption?

    Asked by moldex on April 01, 2014 at 04:27 PM

    Everytime I download it, the file is corrupted and not reading, Ive already tested out other forms which have worked just fine.


    Need an answer ASAP, presenting this information soon!


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    Answered by moldex on April 01, 2014 at 05:09 PM

    What is going on? No help at all?

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    Answered by moldex on April 01, 2014 at 05:31 PM

    I actually pay for service and this is what I get, no help

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    JotForm Support

    Answered by BDAVID on April 01, 2014 at 07:23 PM

    Hi, your questions has been answered on this thread , there is no need to open multiple threads as we handle this in the order they came through. Use "Custom Time Frame" to limit the date range of your submissions so you can get a smaller batch of submissions for easier download.