Your feedback form (thumb up/down) also doesn't work.

Your feedback form (thumb up/down) also doesn't work. That's not a good sign.

Could you please share the browser console logs screenshot from your end?

https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/

I am unable to replicate it on my end when I tested it. IF you have already liked the product then you won't be able to click another time on the Thumbs up. You have to click on Thumbs down and then Thumbs up once again.

Let us know how it goes.

Thanks.