What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Frankly, this is the worst.

    Asked by Brian on April 01, 2014 at 05:04 PM

    Frankly, this is the worst. There's *got* to be a better, smoother, less confusing way for you to address the spam issue than this. This is the kind of thing that might very well have been a deal-breaker for me if I were still in the phase of hunting for online form creation options. It seriously needs to change, and quickly.



    This is a re-post of a comment on Set Email Field as the Sender Email Address for Notification Email with Mandrill

    form creation online form spam issue and
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    JotForm Support Manager

    Answered by Jeanette on April 01, 2014 at 05:50 PM

    We implemented this way in order to help our users. It might be confusing, I know, but if you follow the steps, it is not.

    We used to allow Email field as the Notification Sender Email address before, but since many email service providers will detect that the domain the email notificaiton was coming from was ours, they will classify our site as spam, as the sender email field was considered a fake one.