What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't find my created forms

    Asked by Erudica on April 01, 2014 at 05:42 PM

    I created 2-3 forms and now when click at "My forms" can see just white board. How we can fix i?

    Page URL:
    http://www.erudica.cz/kontakt/

    find My Forms 3 and
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 01, 2014 at 07:34 PM

    Hi, what are the title of the forms? I can see these are the forms located on your account:

    You may log out, clear your forms cache and log back in. If there is a missing form and you embed it in a webpage, share the URL of the page where the form is embedded. Let us know what happens.

  • Profile Image

    Answered by Erudica on April 02, 2014 at 02:10 AM
    Hi,

    when I log in to jotform at home, in „my forms“ were no forms – any. I try it in other pc, where i created the forms and it’s virble now.
    Is impossible join in other IP address? Form „Dekujeme za objednávku“ is embled and virble.


    Have a nice day


    Ing. Tomáš Bláha
    Manažer vzdělávání

    ERUDICA s.r.o.
    Rektorská 22, Praha 10
    GSM: +420 734 312 339
    E-mail: info@erudica.cz
    Web: www.erudica.cz

    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 02, 2014 at 05:33 AM

    Hello Erudica,

    As my colleague have suggested, clearing your browser cache should solve the issue. Most likely you are not logged in to your JotForm account from home PC. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Once you clear your browser cache, please sign in to your account using your JotForm account username and password:  http://www.jotform.com/login. That should solve your problem.

    Thank you!

  • Profile Image

    Answered by Erudica on April 02, 2014 at 06:00 AM
    Hi,

    thank you for suggestion, i’ll try it.

    Have a nice day

    Ing. Tomáš Bláha
    Manažer vzdělávání

    ERUDICA s.r.o.
    Rektorská 22, Praha 10
    GSM: +420 734 312 339
    E-mail: info@erudica.cz
    Web: www.erudica.cz

    ...