What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible for you to reset my monthly counter on my forms I've created?

    Asked by clairegraphics on April 01, 2014 at 05:57 PM

    I was wondering if you can reset the counter for all my forms, because it's all test emails within the company or from my personal email only. There are two emails from outsider that I know should be kept in the counter.

    My Forms counter Emails email
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    Answered by Cesar on April 01, 2014 at 07:32 PM

    I have resetted your submissions counter. Do understand this is a one time reset. Please log out and log back in for changes to be reflected on the account. Thank you.

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    Answered by clairegraphics on April 01, 2014 at 07:51 PM

    Thank you and understood! =)