- gmotta11Asked on April 01, 2014 at 06:04 PM
I have the "Check Domain Name IP" widget in serveral forms I have. It doensn't appear to be working.
What can we do? I need it for business later today.
Is there another widget that will tell me if a domain name is available?
Thank you so much for your help,
- JotForm SupportjonathanAnswered on April 01, 2014 at 07:40 PM
Can you please try removing the widget and add it back again. I did this process and was able to make the widget work using a clone of your form.
Here is the test form http://form.jotform.me/form/40907177620454?
The alternative widget you can try also is the WhoIS widget
Hope this help. Inform us if you need further assistance.
- gmotta11Answered on April 01, 2014 at 08:20 PM
Thank you for getting back to me.
I tried what you suggested. I removed it and added it again. I still have the same problem.
Both the "Check Domain Name IP" and the "Domain Whois" isn't working.
- JotForm SupportBDAVIDAnswered on April 01, 2014 at 09:04 PM
Have you tried cloning the example form of my colleague in your account? Here is a guide to accomplish that " How to clone a form from an existing URL". I see that forms is working, let us know what happens.