Check Domain Name IP not working.

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    Asked on April 01, 2014 at 06:04 PM

    Hi JotForm, 


    I have the "Check Domain Name IP" widget in serveral forms I have. It doensn't appear to be working. 

    What can we do? I need it for business later today. 

    Is there another widget that will tell me if a domain name is available? 


    Thank you so much for your help, 

    Gabriel Motta

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    Answered on April 01, 2014 at 07:40 PM


    Can you please try removing the widget and add it back again. I did this process and was able to make the widget work using a clone of your form.

    Here is the test form

    The alternative widget you can try also is the WhoIS widget


    Hope this help. Inform us if you need further assistance.


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    Answered on April 01, 2014 at 08:20 PM

    Thank you for getting back to me. 

    I tried what you suggested. I removed it and added it again. I still have the same problem.

    Both the "Check Domain Name IP" and the "Domain Whois" isn't working. 

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    Answered on April 01, 2014 at 09:04 PM

    Have you tried cloning the example form of my colleague in your account?  Here is a guide to accomplish that " How to clone a form from an existing URL". I see that forms is working, let us know what happens.