What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Check Domain Name IP not working.

    Asked by gmotta11 on April 01, 2014 at 06:04 PM

    Hi JotForm, 

     

    I have the "Check Domain Name IP" widget in serveral forms I have. It doensn't appear to be working. 

    What can we do? I need it for business later today. 

    Is there another widget that will tell me if a domain name is available? 

     

    Thank you so much for your help, 

    Gabriel Motta

    Page URL:
    https://secure.jotformpro.com/form/40907355920960

    Screenshot
    name domain check JotForm
  • Profile Image
    JotForm Support

    Answered by jonathan on April 01, 2014 at 07:40 PM

    Hi,

    Can you please try removing the widget and add it back again. I did this process and was able to make the widget work using a clone of your form.

    Here is the test form  http://form.jotform.me/form/40907177620454?

    The alternative widget you can try also is the WhoIS widget

     

    Hope this help. Inform us if you need further assistance.

    Thanks!

  • Profile Image

    Answered by gmotta11 on April 01, 2014 at 08:20 PM

    Thank you for getting back to me. 

    I tried what you suggested. I removed it and added it again. I still have the same problem.

    Both the "Check Domain Name IP" and the "Domain Whois" isn't working. 

  • Profile Image
    JotForm Support

    Answered by BDAVID on April 01, 2014 at 09:04 PM

    Have you tried cloning the example form of my colleague in your account?  Here is a guide to accomplish that " How to clone a form from an existing URL". I see that forms is working, let us know what happens.