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    Only half of the emails are being sent

    Asked by seniorball2014 on April 01, 2014 at 06:06 PM

    We have set up 10 emails on this form. 1st email should always get one, 2-10 should get an email if that field is filled. However, Emails 1,2,3,4, and 9 are not consistently getting their email, and we aren't sure why. We've checked the conditionals. 

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    JotForm Support

    Answered by jonathan on April 01, 2014 at 07:59 PM


    Please make sure that there is an e-mail address in the Sender E-mail box of the Autoresponder E-mail 


    I did a random test using a cloned version of your form here http://form.jotform.me/form/40907357624458? and the condition e-mail seems to be working as intended.

    Here are the result e-mail in my inbox



    Hope this help. Inform us if you need further assistance.