What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Only half of the emails are being sentAsked by seniorball2014 on April 01, 2014 at 06:06 PM
We have set up 10 emails on this form. 1st email should always get one, 2-10 should get an email if that field is filled. However, Emails 1,2,3,4, and 9 are not consistently getting their email, and we aren't sure why. We've checked the conditionals.
Please make sure that there is an e-mail address in the Sender E-mail box of the Autoresponder E-mail
I did a random test using a cloned version of your form here http://form.jotform.me/form/40907357624458? and the condition e-mail seems to be working as intended.
Here are the result e-mail in my inbox
Hope this help. Inform us if you need further assistance.