reCaptcha: Check your connection and try again

  • IMAJotformAdmin
    Asked on December 3, 2021 at 3:16 PM

    I have a form that’s giving me some issues with the reCaptcha. Its saying "cannot contact reCAPTCHA. Check your connection and try again. Enclosed is the screenshot enshoot and here is the link to the form on the website.

    https://www.mkcminc.com/online-referral-form


  • Sonnyfer JotForm Support
    Replied on December 3, 2021 at 4:54 PM

    Hi there - Apologies for the inconvenience.

    I test submitted your form and didn't encounter captcha issues.

    1638568407 61aa91d722236  Screenshot 10

    Perhaps your internet connection is intermittent when you encountered the error. Could you please try again? I also cleared your form cache as a precaution.