What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform is an amazing company.

    Asked by John Bates on April 01, 2014 at 07:50 PM

    Jotform is an amazing company. I'm really impressed by how they have made it so easy to set up very smart forms, without any need to understand coding. Technical support is excellent too! Thanks. John, Biopharm Reports

    This is a re-post of a comment on About Us

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 01, 2014 at 08:09 PM

    We truly appreciate your feedback towards our product and our Technical Support service. We are also happy to have you as a long time user (since 2012).

    Reading these kind of compliments is what really makes our day and put a smile in our faces!


  • Profile Image

    Answered by jonsynergy on April 01, 2014 at 11:10 PM
    You're very welcome.
    Sent from my HTC
    ----- Reply message -----
  • Profile Image

    Answered by John Bates  on January 27, 2015 at 12:35 PM

    There are few companies with products that I could describe as pretty near perfect. But Jotform is one company that I would say that for. I have used many Jotforms in a number of websites and they have always been perfect for my needs. Also, I have never had any problems with them and their technical support department has always been is incredibly helpful with any advice I have needed it. Also, it has to be said, 'webforms' is one area where there can be quite a few problems if you leave them to an independent to put them on your site for you. In the past I have been quoted ridiculous prices to set up forms, which I have set up in minutes myself using Jotform. Frankly, I wouldn't want to do it any other way and I have no hesitation in highly recommending them. John Bates, Biopharm Reports  

  • Profile Image

    Answered by Sean on January 27, 2015 at 02:12 PM

    Thank you for expressing your thoughts and your experiences with our services. We will continue to work hard at providing to your every need. We aim to please and I am more than happy that you are a part of our Jotform family. :)