What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sub-products cannot be seen when the form has page break element

    Asked by wranglerkay78 on April 01, 2014 at 11:05 PM

    The url for the page is https://sites.google.com/site/hubenakchoir/kemah

    I am using firefox.  I checked in IE and it also happens there, too.  See screenshot below.  Part of the meal choice order form is not visible.

    Page URL:
    https://sites.google.com/site/hubenakchoir/kemah

    Screenshot
    Google Site site order form checked not visible
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    Answered by wranglerkay78 on April 01, 2014 at 11:17 PM

    I have noticed that the form is even cut off in the direct link.  Not just embedding.

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    JotForm Support

    Answered by EltonCris on April 02, 2014 at 04:02 AM

    Hi,

    Thanks for reporting. I was able to reproduced the problem. I have now brought this to our developers attention so they can fixed this as soon as possible.

    Regards!

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    Answered by wranglerkay78 on April 02, 2014 at 01:47 PM

    Any idea how long this might take.  I need to have this live and working tomorrow. 

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    JotForm Support

    Answered by Mike_T on April 02, 2014 at 03:45 PM

    The issue is marked as urgent, but we can not provide any ETA at this time.

    However, we can manually apply a fix to your form. Please inject the following custom CSS to your form in order to fix the height issue of the third product.

    .form-product-item:nth-of-type(3) {
    min-height: 130px !important;
    }

    Then, re-check the form. Thank you.

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    JotForm Support

    Answered by NeilVicente on April 11, 2014 at 11:05 AM

    Problem has been fixed.

    Cheers!