How Can I Change My Premium Account to Professional In JotForm?

  • Profile Image
    liberrygrl
    Asked on July 25, 2011 at 05:34 PM

    Hi!  I see that I can upgrade at any time.  How would that work if I've purchased a year-long subscription to the premium plan and it turns out that this month and next month I need more than 1,000 submissions per month?

     

    Thanks!  

  • Profile Image
    NeilVicente
    Answered on July 25, 2011 at 05:47 PM

    Hi,

    If you have subscribed to Premium for 1 year, and a time comes that you require more than the 1000 submission allocation, you can instantly upgrade to a Professional subscription, but you would have to cancel the premium subscription first so you can ask for a refund of the unused months.

    Hope you find this information useful. Thank you and have a nice day!


    Neil