What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot see any of my forms from myforms menu

    Asked by Ulrich Heker / Formularschreiber on April 02, 2014 at 11:59 AM

    Hello,

    correctly logged in I found my forms empty.

     

    This is one of my working forms:

    http://www.jotformeu.com/form/31163168063348

     

    what goes wrong?

     

    Greetings from "Formularschreiber"

    My Forms www jotformeu hello
  • Profile Image
    JotForm Support

    Answered by TitusN on April 02, 2014 at 01:55 PM

    Hello,

    I checked your account - Formularschreiber - and found all your forms intact.

    Please do the following:

    1. Clear your browser cache

    2. Log back in to Jotform - username is Formularschreiber

    3. Click on this link to check your forms.

    Can you see them?

    Let us know

  • Profile Image

    Answered by Cesar on April 02, 2014 at 05:59 PM

    It appears a response to this thread has came out blank. Please log in to your JotForm account and reply on thread: http://www.jotform.com/answers/356765

    Thank you.

  • Profile Image

    Answered by Formularschreiber on April 03, 2014 at 03:29 AM

    Hi, I tried it with Google Chrome, Firefox, and IE11, but it only works in Chrome.

    My standardbrowser is IE11. :-( In other cases the screnn appears but it is empty

    Thank you to the support team.

    Formularschreiber

     

  • Profile Image
    JotForm Support

    Answered by TitusN on April 03, 2014 at 04:23 AM

    Hello,

    We are sorry about that.

    Please try the following login link:

    http://jotformeu.com/login

    https://jotformeu.com/login

    Go to My forms as shown below - Any changes?

    If all fails - try using this link - It usually works with all browsers

    Let us know which works and which does not...

    Thank you for your patience as we try and resolve this.

  • Profile Image

    Answered by Formularschreiber  on April 03, 2014 at 06:21 AM

    Great! The last link works at once.

    Many Thanks

  • Profile Image

    Answered by gori-mathew on April 03, 2014 at 06:28 AM

    On behalf of my colleagues you are welcome, do feel free to let us know if you need further assistance.

    Regards!