I cannot see any of my forms from myforms menu

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    Ulrich Heker / Formularschreiber
    Asked on April 02, 2014 at 11:59 AM

    Hello,

    correctly logged in I found my forms empty.

     

    This is one of my working forms:

    http://www.jotformeu.com/form/31163168063348

     

    what goes wrong?

     

    Greetings from "Formularschreiber"

  • Profile Image
    TitusN
    Answered on April 02, 2014 at 01:55 PM

    Hello,

    I checked your account - Formularschreiber - and found all your forms intact.

    Please do the following:

    1. Clear your browser cache

    2. Log back in to Jotform - username is Formularschreiber

    3. Click on this link to check your forms.

    Can you see them?

    Let us know

  • Profile Image
    Cesar
    Answered on April 02, 2014 at 05:59 PM

    It appears a response to this thread has came out blank. Please log in to your JotForm account and reply on thread: http://www.jotform.com/answers/356765

    Thank you.

  • Profile Image
    Formularschreiber
    Answered on April 03, 2014 at 03:29 AM

    Hi, I tried it with Google Chrome, Firefox, and IE11, but it only works in Chrome.

    My standardbrowser is IE11. :-( In other cases the screnn appears but it is empty

    Thank you to the support team.

    Formularschreiber

     

  • Profile Image
    TitusN
    Answered on April 03, 2014 at 04:23 AM

    Hello,

    We are sorry about that.

    Please try the following login link:

    http://jotformeu.com/login

    https://jotformeu.com/login

    Go to My forms as shown below - Any changes?

    If all fails - try using this link - It usually works with all browsers

    Let us know which works and which does not...

    Thank you for your patience as we try and resolve this.

  • Profile Image
    Formularschreiber 
    Answered on April 03, 2014 at 06:21 AM

    Great! The last link works at once.

    Many Thanks

  • Profile Image
    gori-mathew
    Answered on April 03, 2014 at 06:28 AM

    On behalf of my colleagues you are welcome, do feel free to let us know if you need further assistance.

    Regards!