What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hi, I have successfully downloaded your submissions as PDF files, you may log out, clear your browsers cache, and log back in, there should not be any problem downloading. I have also sent you the files to your email address. Hope this helps you, let us know if the issue persist.
Yes, thank you. The .pdfs that you sent opened beautifully. I appreciate your prompt reply. I cleared my cache and that solved the problem. Thanks again.
On behalf of our colleague David, you're quite welcome.
Contact us again anytime should you need further assistance.