PDF doesn't show hebrew letters.

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    hgf1234567
    Asked on December 06, 2021 at 01:07 PM

    i hope for help

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    JohnRex
    Answered on December 06, 2021 at 01:57 PM

    I have tried cloning your form and made test submissions to it, however, I did not replicate the issue. Here's the PDF I received that's attached in the email notification:

    1638817001_61ae5ce9a0030_

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    JohnRex
    Answered on December 06, 2021 at 02:04 PM

    I forgot to mention that I also tried using the same texts that you added in the submission, but still was not able to replicate:

    1638817362_61ae5e52dde84_

    Can you share what type of device the form is being submitted from? Please provide the following details and we will try to reproduce the issue:

    Device brand and a model:

    Device OS:

    Browser used:

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    hgf1234567
    Answered on December 07, 2021 at 06:05 AM

    the form send with galaxy 10 android.

    you can to fix the problem on this form.

    i need the details on this pdf.

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    hgf1234567
    Answered on December 07, 2021 at 07:13 AM

    1638879212_61af4feca474f_תעודת מש

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    Maria_S
    Answered on December 07, 2021 at 08:23 AM

    Hi,

    I'm currently checking on this and will get back to you right after I have the information.

    Hoping for your kind understanding.


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    hgf1234567
    Answered on December 20, 2021 at 08:52 AM

    Hi i steel waiting

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    Basil_A
    Answered on December 20, 2021 at 09:34 AM

    Hi,

    Could you please attempt cloning the form and checking if you face the same issue in the cloned form?

    Guide to clone the form:

    https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/

    Looking forward to your reply.

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    hgf1234567
    Answered on January 02, 2022 at 02:59 PM

    the problem happen when i send the form from the "jot form" app

    when i send the form from safari

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    VincentJay
    Answered on January 02, 2022 at 03:27 PM

    Hello,

    Just to confirm, are you referring to these symbols not translating to the Hebrew language?

    1641155088_61d20a10e0100_cas24asd2.png

    Could you please try using a different device and internet browser and see if the issue still persists?

    Please try using a PC and Google Chrome for testing purposes only. We'll wait for your response.