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hgf1234567Asked on December 6, 2021 at 1:07 PM
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John Support Team LeadReplied on December 6, 2021 at 1:57 PM
I have tried cloning your form and made test submissions to it, however, I did not replicate the issue. Here's the PDF I received that's attached in the email notification:
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John Support Team LeadReplied on December 6, 2021 at 2:04 PM
I forgot to mention that I also tried using the same texts that you added in the submission, but still was not able to replicate:
Can you share what type of device the form is being submitted from? Please provide the following details and we will try to reproduce the issue:
Device brand and a model:
Device OS:
Browser used:
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hgf1234567Replied on December 7, 2021 at 6:05 AM
the form send with galaxy 10 android.
you can to fix the problem on this form.
i need the details on this pdf.
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hgf1234567Replied on December 7, 2021 at 7:13 AM
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Maria_SReplied on December 7, 2021 at 8:23 AM
Hi,
I'm currently checking on this and will get back to you right after I have the information.
Hoping for your kind understanding.
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hgf1234567Replied on December 20, 2021 at 8:52 AM
Hi i steel waiting
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Basil JotForm SupportReplied on December 20, 2021 at 9:34 AM
Hi,
Could you please attempt cloning the form and checking if you face the same issue in the cloned form?
Guide to clone the form:
https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/
Looking forward to your reply.
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hgf1234567Replied on January 2, 2022 at 2:59 PM
the problem happen when i send the form from the "jot form" app
when i send the form from safari
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VincentJayReplied on January 2, 2022 at 3:27 PM
Hello,
Just to confirm, are you referring to these symbols not translating to the Hebrew language?
Could you please try using a different device and internet browser and see if the issue still persists?
Please try using a PC and Google Chrome for testing purposes only. We'll wait for your response.