What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Android App not able to login

    Asked by vile on April 02, 2014 at 10:16 PM

    Boa noite 

    Nao estou conseguindo autenticar com login e seha meu app em meu celular

    Android app
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 02, 2014 at 11:34 PM

    Hi,

    I just would like to clarify if I've understand your question correctly. Are you having troubles logging into the Jotform Android App? Have you tried re-installing the app so far? Please note that you have to be connected to the internet to be able to login.

    I will try to ask my friend who has android phone so we could check and provide you screenshots.

    Regards!

  • Profile Image

    Answered by vile on April 03, 2014 at 07:50 AM
    Good morning, that's right, I'm trying to log the newly installed
    application on my phone, and do not connect, wrong login or password.
    But I connect the regular site.
    There is the possibility of having blocked any IP access?
    When I look, thanks
    Vile Design
    Att;
    Leandro Calvi
    _leandro.calvi@viledesign.com.br _
    Vile Design
    Em 03/04/14 00:34, JotForm Support Forum escreveu:
    ...
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    JotForm Support

    Answered by TitusN on April 03, 2014 at 09:14 AM

    Hello,

    Thank you for confirming this.

    It appears that it might be a trending issue - so...

    I have notified our developers - and we will update you as soon as possible.

    Thank you for your patience.