Video Uploads - File Sizes

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    cynthiaelsevier
    Asked on April 02, 2014 at 11:02 PM

    Sorry and thanks in advance, this may possibly be the world's dumbest set of questions:

    1. What video file size should i select in my Jotform? Entrants must upload a 1 minute video in flv, avi, mov, mp4 formats (already changed in "Extensions" tab).

    2. Do all my entries go straight to JotForm? Or should I direct everything to my Gmail account so it doesn't take over my work email? If directing to Gmail, how do I go about this?

    3. Am I missing any common video files? I'm assuming most entries will be from Smartphones or computers as I'm targeting university students...

     

  • Profile Image
    Cesar
    Answered on April 02, 2014 at 11:55 PM

    1. What video file size should i select in my Jotform? Entrants must upload a 1 minute video in flv, avi, mov, mp4 formats (already changed in "Extensions" tab).

    Time duration may depend on file format and codec/quality used to encode the video. So there is no specific file size that encompasses all diferent file formats. I would suggest to go with 15 to 20MB.

    2. Do all my entries go straight to JotForm? Or should I direct everything to my Gmail account so it doesn't take over my work email? If directing to Gmail, how do I go about this?

    All submissions will go directly to your JotForm account first, before being sent to your email account through an Email Alert you can configure or any other integrated service on your form.

    3. Am I missing any common video files? I'm assuming most entries will be from Smartphones or computers as I'm targeting university students...

    .3GP, .MKV, .MPG, .WMV & .RM are additional video file formats that could be used. I would definitely consider those as well.

     

    Do let us know if you need further assistance. Thank you.