What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm.com - Strange Browser Behavior

    Asked by marilynh on April 02, 2014 at 11:42 PM

    Two issues:

    1. Browser Reloading: While trying to view support questions, the browser kept reloading over and over and I could not view anything. Same behavior in three different browsers: Firefox 28.0, Chrome 33.0.1750.152 and Safari 6.0.5 (8536.30.1) on a Mac running OS 10.8.5.

    2. My Forms in Firefox: When I click the "MY FORMS" tab, the browser loads, but there are no forms shown. When I switch to Chrome or Safari, the forms display properly. This was not a problem a few months ago and seems to be a new development. 

    Please advise.


    Page URL:

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    JotForm Support

    Answered by jonathan on April 03, 2014 at 03:15 AM


    Can please confirm if you are still having this issue?

    We might have a brief overload on our server earlier that could be the reason you encountered this anomaly. But issues had been rectified since, and should not be happening anymore at this time.

    You may also try clearing your browser's cache before checking and trying again.

    Please inform us should issue persist.