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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Keeping Same URL When Moving Form to Another Account

    Asked by marilynh on April 02, 2014 at 11:47 PM

    I understand that I can move a form from my account to someone else's account; however, would they be able to keep the same URL? 


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    JotForm Support

    Answered by jonathan on April 03, 2014 at 03:10 AM


    Are you referring to the form's ID URL like this http://www.jotform.com/40894477311156? - Yes it does.

    BUT if you were referring to custom URL name, it will not. Because custom URL name uses the account name in the URL (i.e. http://www.jotform.com/oldname/yourfomname will become http://www.jotform.com/newname/youformname)

    Hope this help. Inform us if you need further assistance.


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    Answered by marilynh on April 03, 2014 at 11:41 AM

    Yes, the form ID's URL. Thanks so much!

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    JotForm Support

    Answered by EltonCris on April 03, 2014 at 12:49 PM


    If that's the case then there will be no problem since the form URL will remain as it is when the form is transferred to a different account.