What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Starter form http://www.jotform.com/pricing

    Asked by Leesa Hickey  on April 03, 2014 at 12:02 AM

    Hello 

    Our client is trying to determine which pricing option is best for them. 

    I do think we would get more than 100 submissions a month. If 'submissions' includes junk, we will also get more than 1000 per month - do you know if it does at all? If not, I think 1000 submissions of real enquiry would be sufficient….
    Essentially we are trying to prevent spam. 
    Is a spam classified as a submission? 
    Or becuase the purpose is to filter out spam - a spam does not get through to submitting - we imagine.
    Can you please offer your advice?
    Thank you
    leesa
    Page URL:
    http://www.jotform.com/contact/

    JotForm www Submissions junk div prevent spam
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    JotForm Support

    Answered by jonathan on April 03, 2014 at 03:29 AM

    Hi Leesa,

    There are several ways to prevent spam submissions and even the forms itself should not be easily used for spam. You may refer to this guides also

    1. http://www.jotform.com/help/205-How-to-Add-a-Captcha

    2. http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    Technically, it will not be the subscription type that will determine if the form's submission is a spam or not.

    Basically, all the subscription type from Starter to Paid all have similar features.

    The differ though in limits and paid plans do have more priority over Free plans. Priority in the sense that there are dedicated support that monitor the accounts itself for any account related concern.

    You can get more info about the subscriptions in the JotForm Pricing page.

    Hope this help. Inform us if you need further assistance.

    Thanks!