What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to get non-SSL embed code while working on HTTPS

    Asked by otkweb on April 03, 2014 at 07:44 AM

    Hi,

    It seems like the SSL embed has become a "default" and cannot be disabled even though the 'Secure form' checkbox is unchecked (see screenshot below). My SSL submissions keep hitting the limit. Please check.

    Submissions checkbox height jpg
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    Answered by jedcadorna on April 03, 2014 at 09:11 AM

    Are you logging in through https://www.jotform.com or just the https://www.jotform.com? I've tested the non SSL jotform.com link and it doesn't give you the secure URL. To not receive SSL submission you simply replace the https://secure to http://www.

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    Answered by otkweb on April 03, 2014 at 09:19 AM

    Thanks for your "workaround". But what about your "Secure form" checkbox? Just for fun? Or some kind of April Fool joke?

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    JotForm Support

    Answered by EltonCris on April 03, 2014 at 10:37 AM

    @otkweb 

    Checking "Secure Form" checkbox would automatically replace the http embed code to https and then you can conveniently copy the secure embed code without manually changing the form embed code anymore.

    You are probably login on https that's why you are provided with secure embed code.

    Thanks!

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    Answered by otkweb on April 03, 2014 at 10:49 AM

    @Elton:

    No, you guys are assuming that whoever access your JotForm control panel via HTTPS "prefer" to embed their forms with SSL. Why can't I access JotForm in SSL but embed the code on my website without SSL? Possible? Then why don't you GIVE ME A CONVENIENCE to copy code without SSL by unchecking the checkbox? So again, what is the purpose of your "Secure form" checkbox when comes to accessing JotForm via HTTPS?

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    Answered by otkweb on April 03, 2014 at 10:51 AM

    By the way, why changed my post to PRIVATE without my permission?

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    JotForm Support

    Answered by EltonCris on April 03, 2014 at 10:54 AM

    @otkweb 

    You're right. It should supposed to do the opposite when the form builder is on https. I have now brought this to our developers attention.

    Thanks and apologies for this inconvenience.

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    JotForm Support

    Answered by abajan on April 03, 2014 at 10:57 AM

    @otkweb

    I don't think we intentionally changed the thread to Private. Sometimes that happens when we're editing thread titles. However, if you wish it to be public, so be it.


    Thanks

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    Answered by otkweb on April 03, 2014 at 11:04 AM

    @Elton:

    Yes, I respect people with honesty and please fix it.

    @abajan:

    The question is NOT whether I "wish it to be public" but WHY it turned into "private" without my permission or, why you want to "change" the thread title to contain the word "private"?

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    JotForm Support

    Answered by EltonCris on April 03, 2014 at 12:07 PM

    @otkweb 

    Perhaps it was a mistake while renaming the thread title to a better one. We are truly sorry about that. 

    Checking it right now, the thread is already on public view. Thanks.

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    Answered by otkweb on April 03, 2014 at 12:15 PM

    Alright, just get it fixed as accessing JotForm in HTTPS mode has nothing to do with whether or not to embed form with SSL encryption. You got to make the checkbox to work as it should be.

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    JotForm Support

    Answered by EltonCris on April 03, 2014 at 01:33 PM

    @otkweb 

    Thanks for your reply.

    Your report has been noted and this thread has been already escalated to our developers. Once this is fixed, you will definitely be informed here.

    Regards!

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    Answered by otkweb on April 03, 2014 at 01:36 PM

    Thank you.

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    JotForm Support

    Answered by NeilVicente on June 04, 2014 at 08:01 AM

    This is now fixed.

    Cheers!