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Cara SczepanskiAsked on December 7, 2021 at 6:28 PM
Hello.
I received an authentic fixation code to my email but I did not request it. The email said to contact you if this was the case. Thank you
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Kenneth JotForm SupportReplied on December 7, 2021 at 7:09 PM
Thank you for reaching support,
Perhaps it was from a form you filled out which has an Email verification field: https://www.jotform.com/help/521-how-to-require-users-to-verify-their-email-address-prior-to-submission/.
Was that the case?
Awaiting our response.
Best.
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Cara SczepanskiReplied on December 7, 2021 at 8:55 PMUmmm, no that does not ring a bell to me.
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Sweta JotForm SupportReplied on December 7, 2021 at 9:43 PM
Hello Cara,
I was checking your account and noticed that your account does not have the 2FA feature enabled.
You can ignore the email if you are able to log in to your account.
You can enable these privacy settings in your account:
Should you have any further queries, please let us know.
Thanks.