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  • Profile Image

    Is it possible to reset/clear a previous page of the form when hitting the Back button?

    Asked by cabinetdoorworld on April 03, 2014 at 12:01 PM

    Hello,

    I have a form  - http://form.jotform.me/form/40871089560459

    Once the customer has filled in his info,    clicks Next,

    They go to a selection page,  if they need a different dimension of the same category,

    Then the previous details are still on the page.   

     

    Question,  How can it reset this be blank?   

     

    Our customer may have 30 differnet dimensions of cabindet doors.    If the form is not reset to be blank everytime,  this increases the chance for errors  Tremendously

    Please Help,

    Thanks

    Scott

    Page URL:
    http://form.jotform.me/form/40871089560459

    JotForm next different Selection
  • Profile Image

    Answered by EliezerN on April 03, 2014 at 01:32 PM

    Please let me inform you that it is not possible to reset/clear/refresh one previous page of the form while hitting the Back button. 

    We have a feature that allows you to clear the whole form, but not one single page, it is the Clear Form button:

    I think that what you can do is to include the Edit link in an Autoresponder email so that your form submitters can get an autogenerated link that will allow them to update/edit/change their submission entries.

    Here is the guide to create the Autoresponder: Creating a form autoresponder

    And here is the guide about the Edit Link feature: How to Let Users Update Their Form Submissions at a Later Date

    I hope this helps. Please inform us if you need further assistance with this inquiry.

    Thanks