What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can't log into android app...

    Asked by saltadministration on April 03, 2014 at 12:19 PM

    Hello,

     

    Love, love jogform!  I just downloaded the android app and thought it would allow me to get into my jotform account on my phone.  But, when I try to login, it says username or password did not match.  I know the information I typed in is correct.  Any help?

    jen

    Android app JotForm love
  • Profile Image

    Answered by Carina on April 03, 2014 at 01:39 PM

    I believe it is necessary for you to login with username instead of email address. Can you please confirm if you are trying to login with saltadministration username?

    If the problem still persists can you please tell us more about the brand/model of your phone and version of the OS?

    Thank you