Deactivate reCAPTCHA on form

  • Pensimo
    Asked on December 8, 2021 at 4:30 AM

    Hi

    We have a form where we rapidly enter data (every 10 sec) from one device. After about 20-30 entries the reCAPTCHA appears and slows the entire process down.


    I've read in other posts that you can deactivate/whitelist the form. Could you please do that?


    Also, is there something else we could do?


    Our external IP range is: 77.109.151.208/29

    Our gateway IP is: 77.109.151.209



    Best regards,

    David


    Page URL: https://form.jotform.com/213402792996061
  • Amin JotForm Support
    Replied on December 8, 2021 at 4:38 AM

    Kindly note that I'm currently consulting with the concerned team regarding this.

    Your patience is most appreciated.

  • Amin JotForm Support
    Replied on December 9, 2021 at 1:27 AM

    Hi again,

    Thanks for patiently waiting.

    The concerned team has successfully whitelisted your account. Your forms shouldn't be showing the CAPTCHA field anymore.

    Should you have any further inquiries, we will be more than happy to help.